Privacy policy

Data we keep

We only keep data you give us or that comes from using Urswipe:

• Account. Name, email, phone number if provided, city, language, and your password as a hash.
• Event plans. Event type, date, city, estimated guests, budget, wizard answers, and expense notes.
• Bookings and payments. Offers, invoices, payment status, and the payment method you chose. Payments are processed by a payment provider.
• Messages. Conversations with vendors and any attachments you send.
• Invitations and guest book. Invitation content and photos you upload. For each guest: name, WhatsApp number if provided, group, attendance reply, wish, when the invitation was opened, and arrival time.
• Technical data. IP address, device type, and access logs, for security and fixing problems.

How data is used

Data is used to run Urswipe, not to be sold.

• Running the service. Building your plan, connecting you with vendors, processing bookings, and showing invitations to guests.
• Safety. Preventing fraud and abuse, and reviewing reports.
• Notifications. Sending important emails such as verification, booking status, and changes to your invitation.
• Improving the product. Seeing how features are used so we can make them better.

If you are a guest

Your host enters your name and number to send the invitation. Your host is responsible for making sure they may keep it.

• Who sees your data. Your host sees your name, number, reply, wish, and when you opened the invitation.
• Wishes. Wishes appear on the invitation page for anyone with the link.
• Reception. Desk staff see your name and reply, without your phone number.
• WhatsApp. Urswipe does not send WhatsApp messages. Your host sends them from their own WhatsApp.
• Removing your data. Ask your host, or contact us with the invitation link.

Who receives data

We share data only when needed:

• Vendors. When you ask or book, the vendor receives your event details and name.
• Wedding or event organizers. Only if you grant access, and only within the scope you choose. The guest list is not included.
• Service providers. The server, file storage, email, content delivery, video, and payment providers we use to run Urswipe. If the AI assistant is on and you use it, your messages are processed by an AI provider.
• The law. When required by regulation or requested by a competent authority.

We do not sell personal data.

How long data is kept

Data is kept as long as the service needs it.

• Accounts and plans. While your account is active, or until you ask us to delete it.
• Guests and invitations you delete. Names, numbers, and wishes are cleared from active data right away.
• Invitation photos. Deleted photos stop appearing on the invitation, but the file may remain in storage until we remove it. Email us if you need that.
• Backups and transactions. Backup copies are deleted on rotation. Transaction records are kept as record-keeping duties require.

Your rights

You may ask for a copy of your personal data, correct it, delete it, withdraw consent, and object to how it is used, under Indonesia's Personal Data Protection Law.

You can change some data yourself in Account and the guest book. For the rest, send us an email. We may need to confirm the request is from you.

Cookies

We use cookies and browser storage for:

• Signing in. To keep you signed in and your account safe.
• Preferences and referrals. To remember your language, your replies on this device, and referral links you opened.
• Analytics. When enabled, analytics tools help us measure how the site is used.

Changes to this policy

If this policy changes, the date above changes too. We announce major changes by email or in the app.